The Managed Edition delivers traditional Enterprise Cloud plus additional managed services enterprises require such as monitoring, backups, patching and incident management.
You can rely on the experts at Terremark to provide Incident Management Services such as initial configuration management, infrastructure and software event and problem management based on monitoring, 24x7 break/fix support, and patch-management.
On Demand Dedicated Server Provisioning
When you want to cloud enable applications that are mission critical or have high I/O production, the Enterprise Cloud Managed Edition enables you to click to provision dedicated physical servers into your environment. Customers that provision physical servers also have the ability to provision up to two physical servers in a clustered environment. This enables a failing physical server to automatically be taken over by the secondary physical server in the cluster, ensuring continuity.
Power and Control
Your management portal for Managed Edition provides a window into the environment giving you control of both virtual and physical resources and capacity. You can self-provision server, network and storage resources, as well as gain visibility into your infrastructure capacity and performance. Users can open or view service requests, view detailed reporting on resources deployed, and gain usage information for internal chargeback purposes.
The Enterprise Cloud Managed Edition is built leveraging technology from VMware, the leader in virtual server technology. VMwares robust and secure virtualization platform gives you freedom and control, complete reliability and high security. Thats why VMware is the overwhelming choice for cloud computing, used by all of the Fortune 100.
Data is your business; keeping that data secure is our business. Enterprise Cloud Managed Edition allows you to better manage your costs and make your business more competitive without sacrificing security or performance.
The building blocks of each server configuration consist of virtual firewalls with a multi-tiered network and load balancers to control application exposure to the Internet. Security is built into the entire Enterprise Cloud Managed Edition infrastructure at every layer.
Your data and networks are secure from the outside in our cloud environment is PCI-compliant, Terremark Security Management Program certified, and SAS70 Type II audited.
Physical security of our Data Centers
Single sign on customer portal with controlled access list
Logical security of environment
Network Intrusion Detection
Load balancer controls application exposure to the Internet
Multi-tiered network with virtual firewall
Secure connections to provisioned resources
Hardened OS built on private network
Depending on business demands and security exposure, we offer additional layers of security services such as Identity and Access Management, Log Management, and Security