Terremark's Highly Managed Hosting service provides the highest levels of support and availability in the industry, built around an application-centric philosophy you simply won't find anywhere else, with application-level deep monitoring, return-to-service and code troubleshooting services.  We include full support for leading database and application platforms and back our service up with meaningful service level agreements structured around custom business transaction monitors.

Business Alignment
Effective business alignment is fundamental to providing managed services.  To that end, we provide business-focused client managers to help ensure our highly managed hosting services are aligned with your strategic business goals, along with technical account managers to manage day-to-day operational execution.

Custom Code Support
We extend the concepts of traditional managed hosting to your custom application to provide the most comprehensive service available.  Custom multi-tier transaction monitors audit your application from the standpoint of an end-user or critical business process to ensure application availability. If there's an issue, our comprehensive root-cause analysis service means we'll get to the bottom of the problem first time. We'll run debugging tools, analyze logs, resolve inter-application conflicts and work with your development team to pinpoint failures and recommend solutions. In short, we'll be there as a trusted partner every step of the way, ensuring problems are fixed quickly and completely.

World-Class Operations Platform
Our team of experienced systems architects will design an application infrastructure on enterprise-class server and storage systems from the industry's leading providers. Leverage our revolutionary Infinistructure utility computing platform access to unmatched levels of flexibility and scalability. Our state-of-the-art advanced datacenters offer the highest levels of logical and physical security, environmental control systems and fault-tolerant power. For customers with dedicated managed hosting requirements, we can design dedicated solutions built to meet your needs. With access to massive and diverse network connectivity from more than 160 network carriers, you're free to select the networks strategically relevant to your application, your customers and your business.